What sets the SkuTouch Group apart from other service providers is our focus on the product itself. We promote the importance of your brand through everything we do because we know first time customers are good but repeat customers are the goal!
From the creation of multinational shopping cart sites, with localized customer service, through the branding of consumer shipments, the SkuTouch Group can offer the services that will add value to your sales and branding goals.
- Localized ecommerce shopping cart management
- Localized warehousing/distribution
- Localized customer service
- Returns management suite
- Real time order management portal
In August 2005, a dance shoe manufacture known through Asia and Europe was looking to break into the North America market. Since the North American market demands two-day shipping, they needed a company that they could trust to manage their US/Canada inventory and order fulfillment. Additionally, to maintain costs within the new market, the manufacture wanted to limit the inventory levels in the market to a thirty-day turn.
SkuTouch provided just what the shoe manufacture was seeking, a cost-effective method for inventory and order management for the North America market. The manufacture was provided a real time view of orders received, distributed, and returned on their behalf. Inventory stock levels were provided up to the minute through an on-line portal. Key manufacturing decision makers were provided daily inventory reporting through email allowing them to make production decisions without having to login to the order management portal, creating a good partnership that exists to this day.
A producer of refrigerator filters was looking for a US based distribution plan that could arrange ocean container shipping, customs clearance into the US and ship domestically for their B2B and B2C orders. Additional requirement included light manufacturing that included cylinder labeling and product boxing. They owned a rich product line with multiple sales channels which they wanted to manage the inventory by.
SkuTouch handled all first and last mile shipping requirements for the client. The client provided SkuTouch/ADL with real time orders using SkuTouch’s API interface. Each sales division of the filter company had its own product branding that was adapted and displayed on shipping labels and packing document where required.